Care Inspectorate podcasts

The findings and highlights

Katy and David reflect on lessons learned through the course of the project and future steps.

Useful links:

Celebration presentation

Age UK webinar recording

The data doesn’t lie

Katy and David share case studies related to staff practice in the use of when required psychoactive medicines and the benefit of care homes use of data over time for improvement. Katy and David are again joined Lotte Beaumont, care home manager.

The role staff can have in medication reviews

Katy and David discuss the important role of care staff and clinicians reviewing the continued need for psychoactive medicines and share related case studies.  They are joined by Lotte Beaumont, manager of one of the care homes involved in the project.

 

Personal care

The theme of the case studies discussed in this episode is personal care.  Katy and David are again joined by Gareth Jenks, care home manager.

The philosophy and framework

Katy and David set out the values and framework for their project, share case studies related to changes to the care home environment and discuss the impact this has for residents and staff involved.  They are joined by Gareth Jenks, manager of one of the care homes involved in the project.

 

The beginning

Katy Jenks, HC One Dementia Care Manager, Scotland and David Marshall, Senior Improvement Adviser (Pharmacy), Care Inspectorate, discuss the origins of a joint project looking at improving dementia care and reducing inappropriate use of psychoactive medicines in care homes and reflect on the concerns and importance of a care provider and regulator working together.

Useful links:

Review of psychoactive medicines in care homes for older people during the pandemic

Infection prevention and control

Barbara Lawson and Marie McKerry (Care Inspectorate Chief Nurse) look at some of the considerations around infection prevention and control, and why essential visiting is important.  

 

Useful links:

National Infection Prevention and Control Manual

The Care Inspectorate - Meaningful connection webpage 

Scottish Government - Open with Care 

New Health and Social Care Standards 

Public Health Scotland 

Connecting with dementia

Sheri Kerr and Gareth Hammond Care Inspectorate Service Manager highlight some considerations around supporting people living with dementia in a care home to remain connected.  

 

Useful links:

Care Inspectorate - Meaningful connection webpage 

Care Inspectorate - Enriched model of psychological needs poster 

Care Inspectorate - Come on in 

The Hub - Guide for providers on personal planning for adults 

The Hub - Dementia 

The Bradford Wellbeing Profile  

The Kings Fund - Is your care home dementia friendly? 

Scottish Government - Coronavirus (COVID-19): living with dementia in care homes 

Technology enabled care

Sheri Kerr is joined by Nicky Cronin, who is Care Inspectorate’s Senior Improvement Adviser for Technology Enabled Care. They discuss why technology has become increasingly important to support people’s human rights and the need for a person-centred approach to support meaningful connection.  

Useful links:

The Hub - Technology practice guide 

The Hub - Guide for providers on personal planning for adults 

What our inspectors are looking for

Sheri Kerr and Barbara Lawson explore what inspectors in adult services would look for when considering care and support around meaningful connection.  

 

Useful links:

The Hub - A quality framework for care homes for adults and older people 

The Hub - Health and Social Care Standards 

The Hub - Improvement support section  

The Hub - Guide for providers on personal planning for adults 

Meaningful connection - Self-evaluation tool

How inspection supports connection

Barbara Lawson, Sheri Kerr and Marie Paterson (Chief Inspector for Adults Regulation at Care Inspectorate) discuss the values of connection and how the inspection process and ways of working support this.

 

Useful links:

Care Inspectorate - Meaningful connection webpage 

Meaningful connection - Self-evaluation tool

The Hub - Improvement support section

The Hub - A quality framework for care homes for adults and older people  

Scottish Government - Open with Care  

New Health and Social Care Standards 

Webinar on family carers as partners in care 

Factsheet to accompany webinar on family carers as partners in care

A family carer’s perspective

Sheri Kerr is joined by Catharine Fletcher, who is a family carer and Care Inspectorate volunteer. Catharine shares her experiences and gives her views on what is important.  

Useful links:

Care Inspectorate - Meaningful connection webpage 

Person-centred personal planning

Barbara Lawson and Sheri Kerr discuss the importance of person-centred personal planning and how this can support meaningful connection. 

Useful links:

The Hub - Health and Social Care Standards 

The Hub - Guide for providers on personal planning for adults 

The Hub - A quality framework for care homes for adults and older people

Care Inspectorate - Come on in 

Mental Welfare Commission - Rights, risks, and limits to freedom

Ken’s story

Barbara Lawson, and Ken Graham who moved into Glennie House Care Home during the pandemic. He shares his story and what is important to him to remain active as someone living in a care home.  

Useful links:

Guide for providers on personal planning 

The Hub - Care about physical activity

Getting out and about

Barbara Lawson and Louise Kelly from the Care About Physical Activity (CAPA) project discuss the importance of getting out and about to support wellbeing and connection. They explore ways to connect with nature, becoming aware of the seasons, the benefits of bringing the outside into the care home and including intergenerational opportunities.  

Useful links:

Care Inspectorate - Care about Physical Activity 

Trellis Scotland

Paths for All 

Supporting loss

Barbara Lawson and Jenny Karimlar manager from Glennie House Care Home, explore death and dying and how services can support people living in care homes with the loss of a peer.  

Useful links: 

Guide for providers on personal planning for adults 

Anticipatory care planning guidance 

Positive peer relationships

Barbara Lawson and Sheri Kerr look at what research tells us about positive peer relationships in care homes, how services can create a culture of connection to enable friendships through intentional practices, such as know your neighbour, lounge and meal experiences, and how some barriers can be overcome through thoughtful personal planning and consideration.  

Useful links: 

Care Inspectorate - Meaningful connection webpage

Meaningful connection - Literature review

Meaningful connection - Engagement report

Webinar on positive peer relationships 

Factsheet to accompany webinar on positive peer relationships

The Kings Fund - Is your care home dementia friendly?  

Health and Social Care Standards 

Guide for providers on personal planning for adults

The chance to connect

Barbara Lawson and Dr Edel Roddy, My Home Life Facilitator, explore how meaningful connection can be enhanced by recognising opportunities to be present with someone, how connection can be enhanced for people living with advanced dementia.  

Tools and resources can help people recognise everyday opportunities to be present and capture the moment of connection and emotion. 

Useful links:

My Home Life Charity resources 

My Home Life Charity - A place in the fun 

My Home Life Charity - lingo of connection 

My Home Life Charity - rights made real 

Hearts and Minds 

Namaste Care 

New Health and Social Care Standards for care homes 

Care Inspectorate - Come on in 

Safe to visit

Barbara Lawson speaks with Andrea Wyllie (CEO of Greenock Medical Aid Society) to find out how visiting was introduced and supported during the pandemic. Andrea shares the background to the human rights-based approach that influenced and ultimately supported all care homes to enable safe visiting during this time of crisis.  

Useful links:

New Health and Social Care Standards for care homes 

Scottish care home team’s efforts to bring loved ones together during pandemic wins nursing accolade (qnis.org.uk) 

Open with Care: supporting meaningful contact in adult care homes – principles 

The right to connect

Sheri Kerr and Cathy Asante (Scottish Human Rights Commission) discuss the importance of a human rights-based approach and how this can support meaningful connection for people who live in care homes. 

Useful links:

Scottish Human Rights website 

Scottish Human Rights - Care about Rights 

European Convention on Human Rights 

Human Rights Act 1998 

Webinar - A human rights based approach including the Health and Social Care Standards 

Factsheet to accompany webinar on A human rights based approach including the Health and Social Care Standards 

Scottish Human Rights - Human Rights Based Approach 

Convention on the Rights of Persons with Disabilities 

Human Rights Bill Scotland consultation